Privacy Policy

What information do we collect?

We collect various types of personal information about you when you use our services, including:

• Identification and contact information: Name, email address, phone number, postal address, passport information.
• Booking information: Dates of travel, booking details, itinerary preferences, dietary restrictions, and medical conditions.
• Payment information: Credit card details (we do not store full credit card numbers), billing address.
• Website usage information: IP address, browsing history, cookies, and other online identifiers.

How do we use your information?

We use your information for the following purposes:

• To fulfill your booking requests and personalize your Zazu experience.
• To communicate with you about your booking, upcoming trips, special offers, and other travel-related information.
• To improve our website and services.
• To analyze trends and usage patterns.
• To comply with legal obligations and enforce our terms of service.

Who do we share your information with?

We may share your information with the following third parties:

• Adventure partners: Tour operators, hotels, airlines, and other service providers to fulfill your booking.
• Payment processors: To process your payments securely.
• Technology providers: To provide website functionality and data analytics.
• Legal and regulatory authorities: As required by law or to comply with legal process.

We will only share your information with third parties for legitimate purposes and with appropriate safeguards in place to protect your privacy. We will not sell your personal information to any third party.

Your choices and rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information that we hold.
• Correction: You can request to correct any inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your personal information.
• Objection: You can object to our processing of your personal information, including for marketing purposes.
• Portability: You can request a portable copy of your personal information.

You can exercise these rights by contacting us at info@zazuadventuresHQ.com. We will respond to your request within a reasonable timeframe.

Data security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use physical, technical, and administrative safeguards, including encryption and secure hosting, to protect your information.

Cookies and similar technologies

We use cookies and similar technologies to track website activity and store certain information. Cookies are small data files that a website transfers to your computer or device. They allow us to remember your preferences and settings, analyze website traffic, and improve your experience. You can disable cookies through your browser settings, but this may affect the functionality of our website.

Links to other websites

Our website may contain links to other websites. This Privacy Policy does not apply to third-party websites. We encourage you to read the privacy policies of other websites you visit.

Children's privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will delete it.

International transfers

Your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws than your own. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@zazuadventuresHQ.com.

This Privacy Policy was last updated on January 27, 2024.